When it comes to VPN services, there are many VPNs that claim to be the best in the market. But, only the right VPN can make a massive difference to the unblocking experience.
The VPN also maintains your privacy and protects your anonymity online. Hence, choosing the best VPN is very important for you. To help you decide on a VPN, I am here with this article.
So, in this article, I am going to provide a detailed TunnelBear VPN review with all the features and workings. I will give a brief about all its pros & cons and even subscription options for you. Here we go
- Tunnelbear VPN Review
- User Interface Of TunnelBear
- Features Of TunnelBear
- TunnelBear Free Vs Tunnelbear Premium
- Device Compatibility
- Pros And Cons Of TunnelBear VPN
- TunnelBear VPN Speed
- Performance of TunnelBear VPN
- Streaming With TunnelBear
- Torrenting with TunnelBear
- Protocols Of TunnelBear
- Server Locations in TunnelBear
- TunnelBear VPN Pricing and Plans
- Ease of Use
- Privacy & Security With TunnelBear VPN
- Additional Features
- Customer Support
- Do I Recommend TunnelBear VPN?
- How To Get Started With TunnelBear VPN
Tunnelbear VPN Review
TunnelBear is a very popular VPN service that is owned by US cybersecurity giant McAfee. This VPN has got a great recommendation from many popular publications which let me install and use it right away.
TunnelBear VPN is a free and incredibly simple way to browse the internet more privately and securely. TunnelBear doesn’t have the largest network. But it does a good job of unblocking content on the web. It’s brimming with charm, yet it also delivers excellent VPN service at an affordable price. It’s a VPN that you’ll actually enjoy using.
User Interface Of TunnelBear
The TunnelBear’s user interface easily blends with the system. It has no complex menus or configurations and It is uncomplicated and gets the job done.
It visualizes your encrypted data tunneling through the world map. Getting started with TunnelBear VPN begins by verifying over your email address to create an account.
The VPN allows you to connect with different server locations through its map. It is very easy to use, You just have to open the TunnelBear app and select a country from the map.
But, there’s no zoom option to help you get an overview. Although you can click and drag to move your viewpoint. In this, you can access servers from 23 different countries by simply clicking on their respective tunnels.
Once you’re connected, TunnelBear VPN will work quietly in the background without any interruptions. There is a hamburger slide with settings and maps option.
The best thing, The UI of the VPN is consistent and similar regardless you are on PC or phone. This helps the user to use the VPN on any device without getting confused or troubled in using it.
If you’re happy with TunnelBear’s main apps, you’re unlikely to notice any issues even on Windows & web extensions. This is the only VPN that is very attractive due to its animations like tunnel effect & dig by a bear.
TunnelBear’s Windows app doesn’t give you an option to change protocol, But you can opt to use TCP rather than UDP connections, perhaps improving reliability.
I would strongly say that those who like simple and clean interfaces would love the TunnelBear interface. After some updates, the UI of the VPN is more refined and simplistic.
In my opinion, it certainly does its job, as no VPN looks like TunnelBear anymore. The simplicity and the cleanliness of UI is what attracts the user. Also, I didn’t see any kind of irritating ads or their notification pop-ups.
Features Of TunnelBear
|No user logging||Yes|
|Safe Wi-Fi Protection||Yes|
|Countries||Access to 23 countries|
|Support||Email & Online Resources|
|Devices Allowed||Upto 5 devices|
|Encryption & Protocol||256-bit AES|
|Protocol||OpenVPN, IPSec & IKEv2|
Private & Secure Internet
The TunnelBear VPN allows users to enjoy private and optimally secure browsing and sharing experience. This VPN ensures that your online activities don’t get tracked.
It prevents the snooping around your data and privacy by government agencies, employers, hackers, ISPs, and others. Also, the VPN works in the background to avoid any kind of downtime when it comes to protecting one’s internet privacy.
No Data Cap Limit
The free version of TunnelBear comes with a data cap of 500MB for a month whereas the paid version provides unlimited secure browsing.
If you are opting for the free version then, this is too restrictive for anyone looking to browse more than one or two web pages. However, it is enough for new users to test out the software and its workings.
The free WiFi networks and public hotspots are like a boon to any private user. You may enjoy a seemingly safe connection to the web but you always remain prey to malicious threats.
That is why TunnelBear VPN uses up the encryption around a user’s connection and device to make certain that they are not attacked by viruses, malware, and other online dangers like unauthorized access of data.
No User Logs
The TunnelBear has no user logs policy. There is a reason why TunnelBear is a very popular and safe VPN. It efficiently protects its users’ privacy. So, users do not have to worry about their data and online activities.
This provides great peace of mind for privacy-conscious users. It means that they don’t sell any of your data to the third-parties or government. Overall, it maintains your privacy and anonymity.
TunnelBear VPN has around 23 servers located worldwide. This VPN has a moderate VPN server network. The most popular server locations among them are including the UK, US, and Australia, and countries in Western Europe. There are no servers at the city level.
Also, TunnelBear also owns its server network, which means no third-parties are involved in the management of user data.
The TunnelBear affords its users with a fast connection no matter where they are. The servers are available in almost every continent except Africa hence, provides better speed.
It makes the user’s online experience more enjoyable as they do not have to wait long. They can stream their favorite videos and do their online surfing smoothly.
The best thing, It can efficiently access every site. While using VPN you might have encountered something like “Our systems have detected unusual traffic from your Computer”. This means, there are certain sections of the web that can detect when a computer is using a VPN. When they do, they block access to your device.
But, TunnelBear has found a way for this issue. That’s why it is equipped with an anti-VPN feature so users can continue enjoying their open Internet.
The TunnelBear is not just for individual users as this VPN app works for teams as well. It enables them to protect their online activities on up to 5 devices each. You can add up to 5 devices to cover your whole device network. This allows them to work seamlessly no matter wherever they live.
TunnelBear Free Vs Tunnelbear Premium
The TunnelBear provides both free and premium plans. So, let’s see what you will get in free and premium plans respectively.
|Data Cap||500 MB / Month||Unlimited|
|Devices||1 device||Upto 5 Devices|
|IP Address||Not Disclosed||Not Disclosed|
As you can see the features included in free and paid VPN plans, TunnelBear VPN is an ideal choice if you’re still undecided about paying for a VPN.
The security features are similar in both versions. But, The free version has data and server access limitations. Both versions of the VPN use OpenVPN and IKEv2 protocols, these are one of the best VPN protocols available.
The free version of TunnelBear comes with a data cap of 500MB for a month whereas the paid version provides unlimited secure browsing. Not only this, but you can also connect up to 5 devices with a paid plan and are allowed to connect only 1 device in the free plan.
Also, If you are seeking customer help then you’ll get email & online resources, which will take regular time to revert. But, if you are on a paid plan then you will get priority customer service.
If you are opting for the free version then, this is too restrictive for anyone looking to browse more than one or two web pages. However, it is enough for new users to test out the software and its workings.
Whereas with the premium plan everything is seamless with no restrictions on a data cap.
The TunnelBear VPN is available in almost all the popular and most used platforms. You can only use TunnelBear on Windows, iOS, Android, macOS, and browsers by extension.
Hence, you can simply download the TunnelBear VPN for computer, phone, and tablet through their official site. The interface of the TunnelBear VPN is consistent and similar regardless if you are on PC or phone.
This helps the user to use the VPN on any device without getting confused. Here is the list and overview of each of the platforms or OS.
The Tunnelbear VPN is easily available for the Windows platform. You can simply download the software from the official website of the TunnelBear VPN. An app so thoughtfully designed with attractive bear animations.
The TunnelBear Windows software is attractive and can be used without any difficulty. It visualizes your encrypted data tunneling through the world map. Mainly, It is very much uncomplicated and gets the job done without any complex menus or configurations.
The interface’s design on Windows is quite good. It has a hamburger option for account and settings. You can conveniently connect or disconnect based on a list of networks you use.
The TunnelBear also provides an easy to use and simple Chrome VPN extension. It is very easy to use, just open the app and select a country. TunnelBear will work quietly in the background from the moment you’re connected.
The installation is very easy and quick. The quick extension installation will get you browsing privately within a few seconds. An extension designed is very simple to use. With VPN-like capabilities, this extension only encrypts your web browser data.
TunnelBear can be installed on your Android devices from the Play Store. You can use this VPN as a primary one due to its excellent features. As I have explained above, this VPN has an identical design and interface for Android too.
I used the app myself and my experience was extremely smooth. You can easily navigate different server locations on the map. It is very easy to use, You just have to open the TunnelBear app and select a country from the map.
The TunnelBear client app on macOS comes with a menu bar that isn’t as easily accessible as the other free apps.
Talking about the interface, I would say it’s much like the Windows app with bear animations and a colorful map. It makes it much easier on the eye compared to other VPN apps. You’ll find the same features in the settings menu too and server selection is quite snappy. Everything just works effortlessly and smoothly.
Many users have their point of view that the apps on iOS are quite different and better than other platforms. But, let me clarify that it’s not true as the interface and basic working of the VPN is quite identical except for some minor changes.
You can download the browser from the official website of TunnelBear. The app is quite lightweight and works without any glitches. I also really like attractive animations throughout the app.
Pros And Cons Of TunnelBear VPN
Among one of the best VPN available, It has many good features that I applaud. But, there are some cons too which they should improve. So, here are the main pros and cons of TunnelBear VPN:
|No user-logging policy||Only 23 countries available|
|Free version is available||No refund policy|
|Torrenting permitted on all locations||Not a single server in Africa|
|No leaks detected||Not working with Netflix|
|It is beginner-friendly||Speed decreases at some places|
|Easily account set-up||No live-chat support|
|Very charming & simple UI||More features can be added|
|It comes with Kill Switch & strong encryption.|
As you can see, TunnelBear VPN has got many pros that attract the users and the reason behind the good ratings on various platforms. It is one of the best in terms of security and privacy. Also, torrenting is permitted on all servers. Overall, provides one of the best choices with charming bear animations..
At the same time, there are some cons too. Like, there are only 23 countries available and it doesn’t work with Netflix. Also, I have noticed some loss in speed at some server locations. I hope to see more improvement in the upcoming updates.
TunnelBear VPN Speed
Nowadays, most of the VPNs are not much fast and eventually are not functional too. This is one of the most concerning factors of users.
So, I tested the internet speed before I connected to TunnelBear VPN and then again when connected to a nearby server in India. This gives us an accurate speed of TunnelBear’s local connection among the servers. To test what TunnelBear could deliver, I used my 4G internet connection to test in practical conditions.
I will use and connect the VPN on local as well as long-distance servers. It will give you the accurate speed of the VPN on various servers.
Before VPN connection
You can see my speed before I connected to TunnelBear VPN.
After VPN Connection-Local speed test
When I connected to TunnelBear VPN with an Indian Server. The speed recorded is :
When I connect to a nearby server, It will allow you to experience the fastest possible VPN speeds. The VPN connected in a few seconds.
I measured a download speed loss of just 4% when connected to the nearby VPN server. This difference is tiny and puts TunnelBear among one of the fastest VPNs I’ve used.
- The download speed without TunnelBear VPN connection: 6.54 MBPS
- The download speed with TunnelBear VPN connection: 6.28 MBPS
- The download speed loss when TunnelBear VPN: 4 %
Let me make clear that, you don’t expect that your internet speed will increase when you connect to the VPN as the speed also depends upon the internet you are using.
After VPN Connection-Long-Distance Speed Test
I also checked the international server speed. TunnelBear’s international speeds are also good and satisfying.
I recorded a speed loss of just 30% when connecting from India to the US, down from 6.26 MBPS to 4.33 MBPS. But my pings also hiked from just 98 to 624 ms.
When I connected to TunnelBear VPN with a US Server. The speed recorded is:
This is the speed that you should expect from the fastest VPNs. That means you can unlock foreign content without experiencing a significant drop in speed and will be able to surf freely.
After I connected to TunnelBear’s UK server, my internet speeds dropped significantly. On my base internet connection, I only managed to get about 4.66 MBPS to download speeds at max. Not only that, but my pings also spiked from just 98 ms to 339 ms.
When I connected to TunnelBear VPN with a UK Server. The speed recorded is:
However, In my case, the European server of TunnelBear VPN didn’t perform much good. I tested for the Germany server to get an idea of the Europe server too. However, it was still seriously slow. This time I managed to get only 3.51 MBPS download speeds and an even increased ping of around 337 ms.
When I connected to TunnelBear VPN with a Germany Server. The speed recorded is:
Overall, TunnelBear is one of the fastest VPNs that continues to improve. It is quite fast when it comes to local connections and However, offers moderate long-distance speeds too.
This VPN is worth trying for your work. You can use this VPN smoothly for streaming and other purposes without any interruptions.
Performance of TunnelBear VPN
Talking about the performance of TunnelBear VPN, I would say it’s quite good and you will not face any sort of difficulty in connection.
I have done speed tests to check out the performance. At first, I tried the VPN without connection and then after connection.
On each server, I recorded the internet speed and checked the ping to look for latency issues. I also used VPN for non-local locations to get the accurate speed and reliability of the VPN in other servers too.
I ran this test for various servers and managed to connect to each server without difficulty. Even no retries were required & everything went smooth. The connection for every server was consistently fast. The ping was different and went high for long-distance locations. But, this did not bother much on the performance.
In the speed test results, I recorded an average download speed of 6.5 MBPS on local connections. This means that the speeds went down just 4% when compared to using no VPN at all. So, really a thumbs up for local connections.
I would say that’s a good result, especially when the internet and VPN traffic is brimming with a lot of traffic, as most of the people are connecting to this digital world and tend to use the internet more.
Also, the speed of long-distance servers was less as compared to local servers. But, it was good enough to surf smoothly and use it for work.
While its long-distance performance for US or UK servers were good and could provide well-performing service. It is fast enough for HD streaming and smooth torrenting.
TunnelBear’s both free and premium version is quite the same in terms of performance. But, they differ in the case of the data cap. So, in the free version, the 500MB per month data cap will prevent you from seamless browsing.
I would say that TunnelBear is one of the reliable VPN. Its performance is quite smooth & fast speeds on both local and international servers.
Streaming With TunnelBear
It is the most demanding thing and needs for the users when they use a VPN. This feature can make you appear from another country and allow you to access the blocked content.
The popular streaming platforms like Netflix, BBC iPlayer, Amazon Prime, and many more don’t allow VPN users from other countries to access the content. Hence, the user gets blocked during streaming.
Unfortunately, TunnelBear VPN doesn’t work for streaming. It does not unblock geo-restricted content on Netflix, BBC iPlayer, or Disney+. This is very disappointing as many users crave for streaming.
When you try to access content on Netflix, You’ll get an error code. That means Netflix or any other streaming platform has detected that you are using a VPN or proxy. Also, Some streaming sites will give you notification that – this content is not available in your location.
But, I would say you’ll be able to access YouTube and would be able to stream videos without difficulty. But most VPNs are capable of Youtube unblocking.
Overall, TunnelBear VPN has no dedicated servers for streaming. Before using TunnelBear, I would suggest you check out the target sites that you want to visit.
If you’re especially looking to access Netflix, BBC iPlayer, or other geo-restricted content then I recommend choosing different VPN like NordVPN.
Torrenting with TunnelBear
We are aware that Torrent users are likely to use up much more bandwidth than others. The torrenting might involve downloading illegal kinds of stuff too.
With TunnelBear VPN, Torrenting is completely unrestricted, which means you can use TunnelBear to protect your P2P file-sharing while connected to any of its worldwide server locations. The users could be able to share files on the network.
Most importantly, the terms of service do note that using TunnelBear VPN for illegal activity such as breaching copyright law is not acceptable. If the company gets to know that you have violated this agreement, it retains the right to terminate your account without notice. So, use it safely and for the right purpose.
If you are getting troubled, then they recommend using servers in the US, Canada, UK, Romania, Netherlands, Germany, or Sweden as the preferred server locations for torrenting.
As we noticed in the speed test, It’s upload and download speeds have significantly improved recently. So the VPN should be quick enough for P2P users as long as you connect to a nearby server.
I tried downloading some of the small & medium size torrent files and I was impressed by the overall performance. The speeds were moderate and consistent. Also, I didn’t encounter any connection drops.
Overall, I would say TunnelBear VPN has a sensible logging policy and fast speed that make it a good VPN for occasional torrenting.
Protocols Of TunnelBear
The protocols are the major factor that determines how data packets are sent across a network. The level of security a VPN provides it depends on the protocols chosen.
There are certain protocols that are followed by the VPN service providers to benefit users for safe and smooth browsing experience. TunnelBear VPN comes with various protocols and multiple types of encryption for your safety.
It has a very animated & playful design, then also TunnelBear VPN is an extremely secure VPN. Its both the free and paid versions offer strong encryption using the OpenVPN protocol and AES-256 encryption for Windows, Android, Extensions, macOS and iOS. The IKEv2 protocol is also available on Windows and iOS.
Though OpenVPN is the current industry-standard open-source protocol. Both IKEv2 and OpenVPN are very reliable and secure VPN protocols.
The OpenVPN is an open-source connection protocol that is used to provide a secure tunnel between two points in a network. It is perfect for VPN because it offers a good balance of speed and security.
This protocol can offer up to 256-bit encryption using the Open SSL library and many other security features. So, there are no security issues with this protocol.
IKEv2 or Internet Key Exchange version 2 is a widely used VPN protocol. It can automatically re-establishes your connection with your VPN when you’re disconnected from the Internet.
This feature is very helpful when you would like to switch between Wi-Fi and mobile hotspots. It is useful when you’re on a mobile phone. IKEv2 is also safe to use and tends to be better for mobile connections as it handles network changes well. This protocol is very helpful in terms of smooth usage.
Server Locations in TunnelBear
If VPN has more server locations, then obviously there would be more options you have for spoofing your location. But, Let me clear that total server count is not always a good metric for VPN quality.
TunnelBear VPN has a small VPN server network that includes 23 countries. This VPN has a moderate VPN server network. The most popular server locations are covered including the US, India, UK, and Australia, as well as countries in Europe like Italy, France, and Germany.
So, you have got plenty of options to choose from. The best thing, TunnelBear also owns its server network, which means no third-parties are involved in the management of user data.
You can easily notice that most of the servers are in the parts of America and Europe and. But there are no servers in the African continent, which are a bit drawback for the users in those countries.
There are also no dedicated servers for torrenting or streaming. That means most of the users will have to search through servers until they find a location that works for them.
I’d really like to see more improvements and dedicated options for streaming and torrenting. Also, I would like to see servers in Africa too.
Overall, despite having a very small server network with a limited number of locations on offer, TunnelBear performs seamlessly. You’ll definitely not face any difficulty in connection to any of the servers.
TunnelBear VPN Pricing and Plans
TunnelBear VPN offers a free version and paid subscription plans, which are well-priced and affordable. These plans are well suited for basic and beginner-friendly VPN.
In my opinion, The TunnelBear pricing is framed wisely as they have done a great job managing the charges and attracting people for the long term plans.
The free version will restrict you to just 500MB of data per month, in which you can raise your limit to 1GB by tweeting about the company. So, It is obvious that the free plan comes with an extremely restrictive data cap.
The subscription prices are pretty reasonable, ranging from monthly and annual plans. With every paid plan you’ll be able to connect 5 devices with unlimited data. The monthly plan will give you unlimited data for a reasonable $9.99 a month.
The price drops to an effective $4.99 a month on the annual plan, and it is $4.17 if you opt for a two years plan with a savings of 58%. You will save an additional 58% as compared to normal pricing.
There’s also a plan for businesses or groups with +2 members called TunnelBear for Teams that starts at $5.75 per month. It will provide you a dedicated account manager and a centralized team billing & management
So, I would say if you are planning to choose TunnelBear VPN then you better be wise and go for a long term plan and you can check the below deal for the additional discounts.
There are no refunds and there is no money-back guarantee. So, I would suggest you use the free version to test out the software before purchasing it.
But surprisingly, TunnelBear may offer refunds on a case-by-case basis. If you are unsatisfied with your purchase for any reason, you can request a refund by contacting them.
In contrast, if you purchased the subscription through iTunes or Apple App Store, then you can’t get a refund by them.
As per their Terms of Service, all refund requests are subject to review. Keep in mind that there is no surety that you’ll get a refund as your request would be reviewed by them.
Ease of Use
This is one of the most important things about any VPN. I would honestly say TunnelBear VPN is extremely easy to use and simple. Despite having less it has managed to attract many users. And, if you’re just getting started with using this VPN, it will make the process much easier for you.
All the TunnelBear apps use the same design, so you’ll have a similar experience no matter on which platform you’re using it. Besides, there are some minor changes in the features available on each platform.
The interface of a particular app is very important as it makes the app more interactive with users. It will only show what is needed for you. So, the interface is very attractive with bear animations and maps.
There are additional settings you can find, but if you don’t need to dig into them as they will be just one click away. You can just enjoy the simple and clean interface with user-friendly bear animations.
Once you’re connected, TunnelBear VPN will work quietly in the background without any interruptions.
Overall, TunnelBear has a unique approach with simple UI and animations. I think that’s best suited to beginners. The mobile and desktop applications are also practical and easy to use.
Privacy & Security With TunnelBear VPN
The most important thing that a user seeks from a VPN is privacy and security.
When it comes to privacy and security, TunnelBear is trustworthy and one of the best among other VPNs. It does not trade, disclose, or sell your personal information with third-party and government.
TunnelBear VPN does not log any user information that could trace your online activities or back-trace to you. Its logging policy is privacy-friendly, simple, and transparent.
They collect some data that has nothing to do with your privacy and security.
Whenever you create or update your existing TunnelBear user account, They will collect and store the “Account Data”. The information of Account Data stored is listed below:
To operate services TunnelBear is required to collect and store “Operational Data”. This is data that they will collect and store when you connect to their VPN. The information about Operational Data stored is listed below:
The point is, TunnelBear will never log your online activities or personal data, which is the purpose of having a VPN in the first place. This makes TunnelBear a very private and safe VPN.
As you can see there are no logs that could reveal which websites you’ve visited or even when you’ve used the VPN software.
Overall, efficiently protects its users’ privacy. So, users do not have to worry about their data and online activities.
IP Leak Test
The VPN leaks can give away your location, thus making your VPN virtually useless.
An IP leak is the leaking of your real IP address while you are connected to a VPN service. The IP leaks can breach your online security and lead to online theft too.
In my test for checking IP leaks, TunnelBear passed without any issues. So, its strong encryption works efficiently in preventing IP leaks.
DNS Leak Test
If you are connected to a VPN and your VPN is leaking DNS requests that mean it is exposing the address of the sites you visit. Hence, giving out your online activities.
So, I performed DNS leak tests on the Windows app and found that TunnelBear VPN passes DNS leak tests.
TunnelBear VPN passed all of our VPN leak tests successfully. This VPN didn’t experience any leaks while using the apps or extensions, which means your IP address will remain hidden during your daily use.
Hence, In my opinion, your data is secured and protected with this VPN.
There are many instances when you lose your connection. This can happen when you are out of network or changing WiFi connection. In these cases, you are exposed to unsafe traffic for some time and your location & data get public.
To avoid this, TunnelBear has a “Vigilant Bear” feature that can block all traffic till it reconnects. You can switch on to this feature from Settings>>Security. This feature is available on Windows, Android, and macOS. I would say this is an essential feature for any good VPN.
There are times when a site detects that you are using a VPN. So, GhostBear makes your encrypted data network detectable. It makes your encrypted data look more like regular data so that it gets undetectable by sites.
If you’re already able to connect without enabling GhostBear, Then you should not enable GhostBear because using GhostBear when it’s not needed can make your connection slower or cause it to not work at all.
You can switch on to this feature from Settings>>Security. This feature is available on Windows, Android, and macOS.
There are many instances when you don’t want to use a VPN just for specific apps. SplitBear allows you to do this without disconnecting from the VPN.
This is a new feature that gives you complete control over which apps are tunneled through a secure and encrypted connection. This feature is only available on Android devices.
To enable SplitBear, simply open the sidebar menu and Select Options >> SplitBear to open the feature settings. After that, you will see the list of apps. Select the apps you wish to have TunnelBear bypass and exit out of the settings.
If your connection gets broken after you enable TunnelBear or your streaming is getting slow and choppy, then you can enable TCP override. This happens when your ISP is throttling or blocks UDP traffic.
It makes TunnelBear use a slightly slower, but more reliable tunneling protocol that is TCP instead of UDP. Using TCP Override will result in better performance on an unreliable connection.
It provides a better experience while using a VPN. This feature is available on Windows and macOS.
If you get irritated with apps notifications, then no worries as TunnelBear gives the option to manage these notifications. You can turn on/off the notifications for general connection, disconnection, or disruption.
Also, You can manage notifications for unsecured network detection. This is a very good feature as many users like smooth runs without any disturbance.
If you’re having trouble with TunnelBear VPN or with your account, that’s where customer support comes in. The customer support is a very important thing that a VPN service must provide to its users.
The support helps its customers through a web-based help site. The help page consists of various subcategories to make it easier for you to get a solution. This is presented clearly and simply with no mess. TunnelBear does not offer live chat support. Instead, there is an online ticketing system to solve your issues.
Also, TunnelBear provides an online chatbot that will assist you in resolving some issues. But, I don’t feel that chatbot is more reliable in solving complex issues.
If the chatbot is unable to answer your question, then you can click ‘Get in touch’ to send an email to them using a ticketing system. They’ll respond to you within 24 hours.
To check out, I asked about torrenting. They gave me the time of 24 hours to get in touch with me. But surprisingly, they will revert in less than 24 hours. That is very fast for tickets. In my opinion, TunnelBear’s team is nicely committed to customer support.
I think that their customer support is quite good and user-friendly. The only downside which I felt is that if your problem is complex and requires a lot of repetitive questions and answers, it could take a very long time to find a solution. At that time, live support will work well.
However, as email support goes, it is going smoothly too. Hence, it is worth your time and trust.
Do I Recommend TunnelBear VPN?
definitely, I recommend TunnelBear VPN to anyone who wants all necessary and required features with the VPN.
It is well-designed with charming animations and a clean interface that attracts you. This VPN is trustworthy & secure that makes a great choice for beginners looking to maintain their anonymity and privacy.
I would say it is one of the best VPN available for privacy with strong encryption, and a zero water-tight logging policy.
I am impressed with their customer service and the new ability to torrent. They can take many of our major complaints and provide solutions. If you’re a user that simply wants to hide your IP address for a decent price, TunnelBear might be the VPN for you.
But, It lacks in streaming and in a limited number of server locations. So, if you’re looking for streaming like Netflix, Disney+, then you should go ahead with NordVPN instead.
How To Get Started With TunnelBear VPN
Beginning with the TunnelBear VPN is quite simple and quick. You simply have to visit the official website of TunnelBear and then select the appropriate plan according to you. After doing a successful payment, you can simply download the application. Remember, if you don’t want to use a paid one, then you can also go with a free plan.
After you’ve created the account, you’ll be sent an email to verify your email address. Once the account has been verified, you’ll be able to log into TunnelBear VPN. After all, just get connected with a single tap and enjoy the VPN service. There is a user-friendly map view to choose locations and connect.
Moreover, You can easily download and install the TunnelBear VPN. You simply have to click on the button below to download this software with an additional discount from Technical Jayendra.
Is TunnelBear safe?
When it comes to security, TunnelBear VPN is quite safe and trustworthy. It does not trade, disclose, or sell your personal information with third-party and government.
It does not log any user information that could trace your online activities or back-trace to you. Also, no IP and DNS leaks are recorded. Hence, TunnelBear is trustworthy and one of the best in terms of security.
Does TunnelBear Have an Ad Blocker?
The TunnelBear VPN has no in-built option to block ads. However, TunnelBear provides an extension for chrome known as TunnelBear Blocker. TunnelBear Blocker handles online tracking. It also compliments other TunnelBear apps for extra security.
This extension is designed to be so simple but powerful. It is capable of blocking simple ads and other privacy-invading techniques and trackings too.
Is TunnelBear really free?
TunnelBear provides free as well as paid plans. In free, TunnelBear provides a strong and secure VPN service for users with a monthly data cap of 500 MB. Both versions are secured with strong encryption and protocols.
However, if you want to enjoy an unlimited data cap with more features I recommend you upgrade to a paid plan.
Does TunnelBear Keep Logs?
TunnelBear VPN does not log any user information that could trace your online activities or back-trace to you. Its logging policy is privacy-friendly, simple, and transparent. It does not collect, or log the following data:
IP addresses visiting their website
IP addresses upon service connection
Any information that the user uses.
Hence, no user-logs are recorded and your anonymity is maintained.
Does TunnelBear work for Netflix?
Unfortunately, TunnelBear VPN doesn’t work for streaming. It does not unblock geo-restricted content on Netflix. When you try to access content on Netflix, You’ll get an error code. That means Netflix or any other streaming platform has detected that you are using a VPN.
So, if you are finding a VPN for streaming Netflix, I recommend you to go with NordVPN.
Should I pay for VPN?
It depends on your need and purpose. If you are fine to use a VPN with limitations like slow speed, less data cap, and features then, you could choose a free version.
But, if you want to enjoy unlimited data caps with no restrictions and better speed. then I would recommend you to pay for a VPN. Be wise, and choose the VPN that is relatively less priced depending on the payment plan you choose.
Is tunnelbear worth it?
Of course, TunnelBear is an extremely safe and secure VPN. It provides a fast connection without any issues. Also, you can enjoy unlimited data caps and are allowed to do torrenting as well. There are also some advanced features like a Split bear, Ghost Bear, and Vigilant Bear.
Overall, TunnelBear is worthy enough to invest and one of the best among other VPNs.
Does TunnelBear Work in China?
Many VPN companies claim to work in China and TunnelBear is one of them. It works in China after you enable an advanced feature.
There is a feature called GhostBear, that makes your VPN traffic look like regular internet traffic and eventually work in China. Remember, GhostBear is built into the app and included on Windows, macOS, and Android.
Simply go to Settings>>Security>>GhostBear. So, TunnelBear is a good option for anyone traveling to China.
In this TunnelBear VPN Review, I have provided you all the details regarding this VPN. TunnelBear is trustworthy & secure that provides strong encryption with zero-logging policy. It has a very playful and attractive user-interface.
Talking about features, this VPN comes with a lot of advanced features like Split Bear, Vigilant Bear, and Ghost Bear. These features will improve the performance of your VPN.
I would say, it really worth your time and is one of the perfect choices among all VPN available. Overall, I recommend picking up the TunnelBear VPN and making best use of it.
I hope you like this TunnelBear Review. Please share this article with your friends and in case of any queries or doubts feel free to comment below.